Q1:Who are we?
A1:Fante was founded in 2012 and is headquartered in Shanghai. We also have some factories in Zhejiang and Guangdong. Our team consists of 30 qualified and enthusiastic people.
Q2:What can you buy from us?
A2:We are committed to empowering traditional power systems to achieve safe and energy-efficient digital management, putting your electricity under control! We are experts in energy conservation, monitoring, and power quality solutions. Our main products include smart electrical systems, smart energy meters, power meters, smart circuit breakers, smart lighting controllers, and smart gateways.
Q3:Why should you choose us as your supplier?
A3:With over 15 years of experience in the field of smart power energy management, we have the quality, experience and flexibility to provide the best solutions and achieve customer satisfaction. This combination of elements allows us to develop and customize solutions according to our customers' specifications.
Q4: Are your products original?
A4: Yes! All products are original and produced by original manufacturers. Our parts could accept any kinds of testing, if there is quality problems we will take responsible.
Q5: What is your warranty?
A5: Within 90 days after package have been received.
Q6: What is your lead time?
A6: There is no lead time for products in stock. Most products can be shipped within 7 days after payment.
Q7: What's the MOQ for your products?
A7: We accept small orders from our customers. Please feel free to contact us.
Q8: Can I request a sample for testing?
A8: Of course. However, you may need to pay the sample fee.
Q9: How do I pay for the order?
A9: You may pay by TT, Paypal, Western Union and Made in China online.Or you may also consult us.
Q10: How are my parcel is shipped?
A10: Normally we use DHL, FedEx, TNT, EMS etc. Please contact with us otherwise.